Self-Directed Services

AIM serves as a fiscal intermediary for individuals who direct their own OPWDD services, providing administrative support that allows people to hire staff to support them and pay for the activities they participate in.

AIM is a fiscal intermediary for people who receive Self-Directed Services through OPWDD.

This service ensures that costs related to the self-directed plan – staff wages, activity fees, gym memberships etc. – are paid in accordance with plan guidelines and authorized budgets. 

The FI is the employer of record, and the participant and his/her circle of support are the supervisors. This co-management style allows the participant and his/her circle of support to maintain the day-to-day control while the FI ensures federal and state labor laws are followed. 

The FI ensures that hiring paperwork is completed. The FI also maintains personnel files, processes payroll and writes checks for other authorized expenses. 

In order to participate in these programs, an individual must be OPWDD-eligible, be enrolled in the Medicaid waiver and have authorization from the DDRO.

For more information, contact OPWDD Fiscal Intermediary Coordinator Anne Crozier at (607) 962-8225, ext. 238. 

Timesheets, reimbursements and mileage should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it..